Raqam — Privacy Policy

Last updated: 26 August 2026

Raqam ("the app", package pk.raqam.app) is an invoicing app for small businesses. This policy explains what data the app handles and why.

Data we collect

• Account: your email address and a password, used to create and sign in to your account (Firebase Authentication).
• Business data you enter: business profile, invoices, parties (customers/suppliers), items, expenses, team member emails, and settings. This is stored in Google Firebase (Cloud Firestore) so it syncs across your devices and stays available if you reinstall.
• Crash data: if crash reporting is active, anonymous crash logs (device model, OS version, stack trace) are sent to Sentry to help us fix bugs. No invoice contents are included.

Contacts

With your permission, the app reads your device contacts only to suggest names and phone numbers while you add a customer. Your contact list is never uploaded or stored — only the single contact you explicitly pick is saved as a party in your own account. The app cannot modify your contacts.

Advertising

The free plan shows banner ads served by Google AdMob. Ads are requested in non-personalized mode. AdMob may process your device's advertising ID to serve and measure ads; see Google's Privacy Policy. The premium plan contains no ads.

Backups

The backup feature exports your data as a file on your device that you choose where to keep. Backups are never sent to us.

What we do NOT do

• We do not sell your data.
• We do not share your business data with third parties, other than the service providers above (Firebase, AdMob, Sentry) acting on our behalf.
• We do not read or write your contacts beyond the suggestion feature described.

Data security & retention

Data is transmitted over HTTPS and protected by Firebase security rules so only you and team members you invite can access your workspace. Your data is kept for as long as your account exists.

Deleting your data

Email us to delete your account and all associated data: abdulrehmanarain980@gmail.com. We complete deletion requests within 30 days.

Children

Raqam is a business tool and is not directed at children under 13.

Changes

If this policy changes, the new version will be published at this URL with an updated date above.

Contact

abdulrehmanarain980@gmail.com